>>Support > Settings

THE SETTINGS YOU NEED

Here a all the settings you nedd to access and utilise your domain. Please read them before contacting our support desk

General Settings
Website Addresss http://www.domain.name
FTP Host Address ftp.domain.name
FTP Username admin@domain.name*
Incoming Mail (POP3) Server mail.domain.name
Outgoing Mail (SMTP) Server mail.domain.name**
Mail Account Name anything@domain.name***
Mail Account Password As specified by you
* The admin user is the default user created when the domain is set up on our server. If you have set up additional FTP users in the user control panel you will need to substitute the admin for the correct user name.
** This SMTP server is only useable if you are using our 0845 dial up package. If you are using our fixed rate dial up the SMTP is : smtp.webcity.uk.com. If you are using another ISP to access the internet you must use their SMTP server. This is a security precaution for our network and prevent SPAM mail.
*** The anything user is created by default when the domain is set up, anything is known as a catch all account. You can use your control panel to change this and add more users.
Front Page Extension Settings
Root Publishing Point http://www.domain.name
Administrator User admin
Administrator Password As specified by you
The FrontPage publishing system requires only one user be created initally, you can manage further user permissions from in the FrontPage client software.

If you think you have all the settings correctly entered and are still expeiancing problemslog into the helpdesk and log a call. If your problem is very urgent please log a ticket then call 08707 42 42 96.